Catch every call.
Catch every job.
Callbassador is a done-for-you AI receptionist for every home-service pro: plumbers, HVAC, electricians, roofers, landscapers, cleaners, contractors and more. It answers 24/7, books the job, and texts you the details, so fewer calls end up in voicemail and fewer jobs slip away.
Free demo • 14-day trial • Cancel anytime • We set it up for you
Plans from $79/mo · Pro is our most popular plan
Built for contractors in PA, NJ, DE & NY. Set up for you, usually within 48 hours.
A missed call is often a job for the next guy on Google.
You're on a roof, under a sink, or driving. You can't pick up, and many callers won't leave a voicemail. They just call someone else.
Built for every home-service pro
- Plumbers
- HVAC
- Electricians
- Roofers
- Landscapers & lawn care
- Tree services
- Painters
- General contractors & remodelers
- Handymen
- Pest control
- Cleaning & maid services
- Garage door
- Pool & spa
- Gutters
- Flooring
- Pressure washing
- Snow removal
- Junk removal
- Movers
Answers around the clock
Nights, weekends and holidays, so fewer callers hit voicemail.
Books the job
Puts appointments straight on your calendar.
Flags emergencies
No heat, burst pipe, sparking panel? You get a text alert within moments.
What missed calls cost the trades
Published research shows how many calls go unanswered, and when they come in.
of calls to home-services businesses didn't reach a person. Invoca found 52% were answered.
Source: Invoca, Home Services Lead Conversion Benchmarks Report, July 2026calls to trades businesses come in after hours or on weekends (10.7% to 12.1%).
Source: ServiceTitan, Call Trends in the Trades, May 2025 to July 2026 dataof calls to small trade shops got booked after 6 p.m., compared with 26% at peak hours.
Source: ServiceTitan call booking data, Oct 2022 (3,000+ businesses)of calls to small businesses weren't answered live: 37.8% went to voicemail and 24.3% got no response.
Source: 411 Locals study, Jan 2016 (85 businesses, 30 days)Backup for when you're on the job, and after hours
Sami doesn't replace you or your office. She picks up when you're on a roof, under a sink, driving between jobs, or done for the night, then texts you the details so you can decide what happens next. Forward only the calls you can't take, or all of them.
Can it pay for itself?
Illustration only: say one call Sami answers after hours turns into a $300 repair. That one job covers the Pro plan ($149/mo) about twice over. Sami answers every call it receives, 24/7, so more of those callers reach someone instead of voicemail. Your results depend on your call volume, prices and close rate.
Example call
An illustrative transcript of a late-night call to a Pennsylvania plumber. Business name and details are made up.
🚨 EMERGENCY: burst pipe
Dana Reyes · 610-555-0142
214 Maple Ave, West Chester, PA
Pipe burst under kitchen sink, active leak. Caller told how to shut off main water. Wants callback ASAP.
Reply or tap to call back. Full transcript in your email summary.
Illustration only. Sami follows the emergency rules you set; what she says and who gets alerted are set up with you.
Three ways to handle a call you can't take, and a fourth
Stop work to answer
Climb down, wipe off, pick up. The current job slows down, and you still can't answer while driving or asleep.
Let it go to voicemail
Free, but many callers hang up and call the next company instead of leaving a message.
Per-minute live answering service
Real people, but per-minute billing can add up fast in a busy month, and messages may still need sorting.
Sami, from $79/mo
Answers 24/7, books jobs, flags emergencies and texts you a summary. Flat monthly plans with included minutes, set up for you.
Hear a free demoHow it works: we do it for you
No dashboards, no software to learn. Answer a few questions and we handle the rest.
Hear it free
Give us your business name. We set up a demo line that answers like your shop.
We set it all up
Services, hours, service area, prices you're OK quoting, emergency rules, calendar.
Forward your calls
Forward missed, after-hours or all calls. Takes two minutes and we walk you through it.
Get jobs, not voicemails
Calls are answered, jobs get booked, and you get a text summary of each call.
What your receptionist does
- Answers calls and texts 24/7, sounds natural, and keeps hold time to a minimum
- Books appointments in Google Calendar (Jobber coming soon)
- Answers common questions: service area, hours, estimates, financing
- Flags emergencies and texts or transfers them to you fast
- Sends a text and email summary after each call
- Keeps your existing number. Just forward calls
Simple pricing. No contracts.
Every plan includes done-for-you setup and a 14-day free trial. A card is required to start, and you can cancel before day 14 and pay nothing.
Hear it answer your calls — free
Tell us your business name and trade. In about a day we'll send a number you can call to hear our AI receptionist answer as your company. No card needed for the demo.
Questions
Will callers know it's AI?
Sami greets callers naturally by name. If anyone asks whether they're talking to a person or AI, she always answers honestly that she's an AI assistant, and callers are told the call may be recorded. She never claims to be human. She's friendly and quick, and gets them helped.
Can it answer only missed or after-hours calls?
Yes. You choose: forward only the calls you don't pick up, only after-hours calls, or all calls. You can change it anytime.
What if a caller wants a human?
Sami takes their name, number and reason for calling and texts you right away so you can call back. If you'd like, urgent calls can be transferred to your cell.
Are calls recorded?
Yes, for quality and so we can send you accurate summaries. Every call starts with a short notice that the call may be recorded. Pennsylvania and some other states require everyone on the call to agree, so we always announce it.
Does it make sales calls or robocalls?
No. Callbassador only answers incoming calls and replies to texts from people who contacted you. It never cold-calls anyone.
Can I keep my number?
Yes. Keep your number and forward calls to us: all calls, after-hours calls, or only the ones you don't pick up.
What happens in an emergency?
You set the rules for what counts as an emergency. Sami flags it, texts you the details right after the call, and can transfer the caller to your cell.
How long does setup take?
Usually within 24–48 hours once we have your details. We do the setup, and you answer a few questions.
Which areas do you serve?
Built for contractors in PA, NJ, DE & NY.
Can I cancel?
Yes, anytime. There are no contracts.
What does the trial cost?
$0 for 14 days. We take a card to start it, and you aren't charged if you cancel before day 14.